PRIVACY
Your information.
Handled with care.
AI Phone Desk processes account information, receptionist instructions and information you choose to place in your workspace. When enabled, this includes caller details, call transcripts, summaries, appointments and messages.
What we use it for
We use this information to provide your receptionist, perform actions you authorize, protect your account, maintain service reliability and manage your subscription. Connected accounts are accessed only for the capabilities you authorize. Access credentials stay on the server and are encrypted at rest.
Your connected accounts
You can disconnect accounts from Integrations. Disconnecting stops future access; it does not automatically erase records already created in your workspace or the connected service. You control your receptionist’s disclosure and action rules.
Service providers
We use infrastructure services for AI processing, telephone calls, account sign-in, payments and hosting. These services receive the information needed to perform their part of the service. Card details are collected through secure payment components rather than stored in your workspace.
Mobile numbers and text-message permission
For appointment texts, we retain the recipient number, the desk and message purpose covered by permission, the disclosure presented, the recorded choice and its time, and subsequent opt-out or help requests. Call-related permission is linked to the supporting conversation evidence so it can be reviewed.
Mobile numbers and SMS opt-in information are not sold, rented or shared with third parties or affiliates for marketing or promotional purposes. Permission is specific to the identified sender and appointment program; it is not transferred to other businesses or used as permission for unrelated messages.
Service providers process the information needed to operate and deliver authorized messages. Workspace owners can review permission and record a recipient’s opt-out. An opt-out stops further appointment texts without erasing the record of that request. Retaining that record helps prevent accidental re-enrollment.
Questions about your text-message information can be sent to misterjerry480@gmail.com. See the appointment-text terms for program details and choices.
Public demonstrations and analytics
Interactive scenarios are illustrative. Use fictional information in public demonstrations. Public pages collect limited event counts such as page views and plan selections. We do not include conversation text, email addresses or customer records in these analytics. These events are retained for up to 90 days, and browser Do Not Track and Global Privacy Control preferences are respected.
Call privacy
Tell callers when they are speaking with an AI receptionist and provide any notices or consent required for your use of recording and transcription. Avoid sharing sensitive information in public demo calls.
Your choices
You can review saved customer information, adjust receptionist rules and disconnect services inside your workspace. Account-wide export and deletion requests can be raised through your AI Phone Desk service contact. Retention and legal obligations may limit deletion of billing and security records.
This policy describes the current early-access service. Material changes will be reflected here before they apply.